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DP Consulting (Disability Equality Services) Ltd |
| Disability Equality Training |
We provide multiple training formats for understanding of Disability Equality the latest of which, our Equality Act (2010) Course, provides employers with an in depth and interactive approach to learning the provisions of the new Equality Act (2010) please click here for more information on this course. Below are details of the other training courses we offer: 1) Assisting Disabled Customers: DP Consulting has devised a case study approach to explore practical applications of the law. Delegates will explore a range of dilemmas that disabled people and staff dealing with customers are faced with. This course is framed by legal requirement, but will focus on best practice throughout your organisation. Delegates will therefore have an opportunity to include disability issues as part of general good customer care principles. 2) More than Access - Including Disabled People: DP Consulting is pleased to offer this opportunity for managers and team leaders to consider the overall impact of legal requirements on policy and practice in service provision. Disability is the loss of opportunity to participate in valued everyday activity. Access issues can only be fully tackled in evolving services when frontline staff identify barriers which stop disabled people from making the most of the service or facilities and managers support their teams in removing such barriers Traditionally access has been equated with physical barriers, but this course explores how a range of barriers are identified. DP Consulting has devised a case study approach to explore practical applications of the law. Our focus is on best practice throughout your organisation. 3) How to Avoid Bad Publicity: Debenhams was the first retailer to be sued under the Disability Discrimination Act (DDA) for failing to improve physical access to goods and services within its Derby store. In a light-hearted manner this course introduces delegates to the pitfalls of opening your doors to disabled people. The broad meaning of access is explored and many practical examples illustrate the application of disability legislation. 4) Disability Empowerment Training: This training is based on disability equality training. Disabled people do not generally understand about disability, and indeed equal opportunities. It is about treating other disabled people on an equal level. Training uses the Social Model of Disability which places disability squarely in society rather than trying to fix the individual. This training is geared specifically to groups of disabled people, and it is imperative that any access requirements are met. These are the standard formats for our Disability Equality Training however as a company we strive to tailor our services to match the specific requirements of our clients. If you would like more information on this service the link below will bring you to our contact page providing information regarding the different methods of contacting our company. When contacting us in relation to training please quote the training course title you wish to enquire of. |